Affiliate terms

1. The program

1.1 OPTML (“we”, “us”) operates an affiliate program (the “Program”) that pays approved affiliates (“you”) a commission for referring customers to optml.

1.2 These terms are the agreement between you and OPTML for the Program. Submitting an application constitutes your acceptance of these terms; they bind you from the date your application is approved.

1.3 The Program is deliberately small and curated. We approve, decline, suspend, or remove affiliates at our sole discretion, with or without reasons.

2. Applications and eligibility

2.1 You must apply through the application form on this site. Applications are reviewed by hand; you are not an affiliate, and no link or code of yours earns anything, until we approve your application in writing (email suffices).

2.2 You must be at least 18 years old and able to form a binding contract.

2.3 You must hold a valid PayPal account in your own name — payouts are made exclusively by PayPal.

2.4 You are responsible for the accuracy of your application details, including your PayPal email and the channels you tell us you will use.

2.5 Existing OPTML customers may be enrolled as affiliates in connection with customer-referral offers (including printed referral cards shipped with orders); these terms apply to them from the date of enrolment.

3. Referrals and attribution

3.1 Referrals are tracked by your unique referral link, any referral code we issue to you, or any other mechanism we designate in writing.

3.2 Referral window. A visitor who follows your link is attributed to you for 30 days from the click (cookie-based). If the visitor later follows another affiliate's link, the first attribution stands for the customer's first purchase unless we determine otherwise.

3.3 Lifetime customer attribution. When a customer you referred completes their first order, that customer is linked to you, and their later orders are attributed to you without needing your link again. First referrer wins: a customer already linked to another affiliate cannot be re-linked to you.

3.4 No self-referral. Orders you place yourself, orders placed on your behalf, orders shipped to you, or orders paid with your own payment methods do not earn commission, whether or not your link or code was used.

3.5 Attribution is determined by our tracking systems. We will investigate genuine discrepancies raised within 30 days of the order, but our determination is final.

4. Commissions

4.1 Rate and basis. Commission is 20% of the order value of qualifying referred orders, calculated on the GST-inclusive product total and excluding shipping charges.

4.2 Qualifying orders. An order qualifies once it is completed and paid. All catalogue products are currently commissionable; we may adjust the qualifying range at any time by notice under clause 13.

4.3 Grace period. A commission becomes payable 14 days after the qualifying order. Commissions attached to orders that are cancelled, refunded (in whole — or proportionally, in part), subject to chargeback, or identified as fraudulent before payout are void.

4.4 Commissions are void where the referral or order breaches these terms, including self-referral, unapproved incentives or rebates, misuse of discount codes, or any manipulation of tracking.

4.5 We may correct commission records to reflect refunds, pricing errors, or system errors, including by offsetting future payouts.

5. Payouts

5.1 Payouts are made monthly, in AUD, by PayPal to the PayPal email on your affiliate account.

5.2 Minimum payout. Balances under AUD $50 roll over to the next month.

5.3 Keep your PayPal email current — payouts sent to the address on file discharge our obligation.

5.4 You are responsible for your own tax affairs, including income tax and any GST obligations, and for determining whether you need an ABN. We may request tax or identity details where the law requires and may withhold payouts until provided.

5.5 You are an independent contractor. Nothing in the Program makes you our employee, agent, partner, or representative, and you have no authority to bind OPTML, accept orders, offer discounts, or make commitments on our behalf. OPTML is the sole advertiser and seller of its products.

6. Research-use-only compliance

6.1 All OPTML products are supplied strictly for laboratory research and development use only. They are not therapeutic goods, are not supplied for human or veterinary use, and must never be presented otherwise.

6.2 In all content and communications, in any channel or format, you must not:

• make any therapeutic claim, or any claim about effects, outcomes, or benefits in humans or animals, in relation to any OPTML product;
• describe, suggest, demonstrate, or imply human use — including dosing, “protocols”, routes of administration, cycles, stacks for personal use, before/after content, or personal testimonials of use;
• present any OPTML product as a treatment, prevention, cure, or aid for any condition, or target people on the basis of a health condition;
• give medical, health, or dosing advice of any kind in connection with OPTML products;
• state or imply that OPTML products are approved, endorsed, or registered by the TGA or any regulator.

6.3 Any content that names or depicts an OPTML product must be consistent with the “research use only” framing used on this site.

6.4 You must not target minors, and must take reasonable steps to direct your content to adult audiences.

6.5 We may require you to amend or remove any content within 24 hours of notice. Breach of this section is grounds for immediate termination and forfeiture of unpaid commissions.

7. Advertising and content standards

7.1 Disclosure. You must clearly and conspicuously disclose your commercial relationship with OPTML in every piece of content containing your link or code, as required by Australian Consumer Law and platform rules (e.g. “#ad”, “affiliate link”).

7.2 You must not: bid on OPTML brand or product terms in paid search or use them in ad display URLs; register domains, handles, or pages that impersonate OPTML; represent yourself as OPTML or an official OPTML account; use spam, purchased non-compliant traffic, forced clicks, cookie stuffing, or deceptive tracking; list or resell OPTML products on any marketplace or store; run promotions or giveaways involving OPTML products without our prior written approval; or publish false, misleading, or deceptive content about OPTML, our products, or competitors.

7.3 We build the Program around people with genuine audiences, not claim-led influencer marketing. Content whose engine is benefit or transformation claims will not be approved and will end an affiliateship.

8. Brand and intellectual property

8.1 We grant you a limited, revocable, non-exclusive, non-transferable licence to use the OPTML name, logo, and creatives we provide, solely to perform under the Program and only in unmodified form.

8.2 All goodwill from such use accrues to OPTML. The licence ends automatically when your participation ends, after which you must remove OPTML branding and links from your channels within 7 days.

9. Privacy

9.1 We handle your application and account information in accordance with our Privacy Policy.

9.2 Customers referred by you are OPTML's customers. We do not share their identities or order details with you beyond aggregate commission reporting, and you must not attempt to identify or contact them through the Program.

10. Term, suspension, and termination

10.1 Either party may end participation at any time, with or without cause, by written notice (email suffices).

10.2 On termination without breach, valid commissions already earned are paid in the ordinary monthly cycle once past the grace period; the minimum payout threshold is waived for a final balance where we close the Program.

10.3 On termination for material breach — including any breach of section 6 — unpaid commissions are forfeited, and we may void commissions traced to the breaching conduct.

10.4 We may suspend tracking, commissions, or payouts while we investigate suspected breaches or fraud.

11. Liability and indemnity

11.1 You indemnify OPTML against loss, damage, cost (including legal costs), regulatory action, or claims arising from your content, your conduct, or your breach of these terms — including any content that makes therapeutic or human-use claims contrary to section 6.

11.2 To the extent permitted by law, our total liability to you under the Program is limited to the unpaid, validly earned commissions in your account, and we exclude liability for indirect or consequential loss. Nothing in these terms excludes rights that cannot be excluded under Australian law.

12. Changes, governing law, general

12.1 We may amend these terms or the Program's commercial settings (rates, windows, thresholds, payout timing) by notice to your registered email and/or your affiliate dashboard. Changes apply prospectively from the stated effective date; continued participation constitutes acceptance. Rate or attribution changes do not reduce commissions already earned.

12.2 These terms are governed by the laws of Queensland, Australia, and the parties submit to the jurisdiction of its courts.

12.3 If a clause is unenforceable, it is severed and the rest survives. Our failure to enforce a clause is not a waiver. These terms are the entire agreement for the Program and supersede prior discussions.